Returns & Exchanges

At Feals, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn garments. Our goal is to ensure your wardrobe feels as good as it looks with a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.

• 3.
  Package Securely

  Place the items in their original packaging with all tags attached to ensure they are protected during transit back to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.